Privacy policy

Last updated: June 22, 2026

At FEPOHOP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)

Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases and inquiries
  • Improve our products, services, and website
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional communications where permitted by law

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • Legal authorities when required by law

All third parties are expected to protect your information and use it only for the services they provide.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your personal data
  • Restriction of processing
  • Data portability
  • Withdrawal of consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

FEPOHOP
Email: fepohop572@gmail.com
Phone: +44 7454 402749
Address: 13 High Street, Cinderford, England, GL14 2SE, United Kingdom