Shipping policy
Last Updated: June 2026
Thank you for shopping with FEPOHOP. This Shipping Policy explains how we process and deliver orders within the United Kingdom.
Shipping Coverage
We currently ship only within the United Kingdom.
At this time, we do not offer international shipping.
Processing Time
All orders are processed within 1–3 business days after payment has been received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed.
Transit Time
Once shipped, orders are typically delivered within 2–4 business days.
Delivery times are estimates and may vary depending on your location, courier services, weather conditions, and other factors beyond our control.
Shipping Cost
We are pleased to offer FREE SHIPPING on all orders within the United Kingdom.
No minimum purchase is required to qualify for free shipping.
Order Tracking
Where available, tracking information will be provided via email once your order has been dispatched.
Please allow up to 48 hours for tracking updates to appear in the courier's system.
Delayed or Lost Shipments
While we work with reliable shipping partners, delays may occasionally occur.
If your order has not arrived within the expected delivery timeframe, please contact us and we will assist in investigating the shipment status.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
FEPOHOP is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged package and product so we can assist you promptly.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
FEPOHOP
Email: fepohop572@gmail.com
Phone: +44 7454 402749
Address: 13 High Street, Cinderford, England, GL14 2SE, United Kingdom